Shipping policy
At Moondios Studios, we are committed to ensuring your order is delivered as quickly as possible. Your parcel will be left in a secure place upon delivery, but please ensure you are available to receive it. The buyer assumes all responsibility for any lost or stolen deliveries due to incorrect shipment information. We encourage you to double-check that your shipping address is correct before confirming your order. Once you place an order, you are committing to the sale and confirming that all information entered, including your shipping address, is accurate.
Processing Times
Orders can take up to 2 business days to be processed before shipment.
Shipping Costs & Delivery Times
- Flat Shipping Fee: USD $15 for all orders.
- Standard Shipping: 2-5 business days.
Please note that customs may apply any taxes or duties applicable to your order, which are the responsibility of the customer.
Unexpected Delays
Delays imposed by shipping carriers are beyond our control, and we cannot be held responsible for them. We reserve the right to extend delivery times in the event of delays that are outside of our control.
We appreciate your patience and will do everything we can to ensure your order reaches you as soon as possible.