FAQs

Moondios Studios is a Los Angeles-based fashion brand, founded in 2020, creating timeless, high-quality garments designed with a minimalist aesthetic. We pride ourselves on ethical craftsmanship, producing our collections with care and attention to detail. We aim to create eye-catching pieces that resonate with our community and reflect our values.

Our garments are designed and developed in Los Angeles, CA. We prioritize working with manufacturers and contractors who share our values of ethical labor practices and fair pay, ensuring that the people who make our clothes are treated well and paid well.

Each product comes with care instructions to ensure its longevity. Please follow the specific instructions on the garment label for the best results. In general, we recommend washing items on a gentle cycle and air drying them to preserve their quality.

We process orders within 2 business days. Once shipped, standard shipping takes 2-5 business days to arrive, depending on your location. Please note that delivery times may vary due to carrier delays.

We offer a flat shipping fee of $15 USD for all orders. This covers standard shipping within the United States.

Once an order is placed, it’s processed quickly. Unfortunately, we are unable to cancel or change orders after they have been confirmed. However, you can return your items if necessary within our return policy.

We offer free returns within 30 days of receiving your item. The item must be in its original condition—unworn, unused, with tags and packaging. To initiate a return, please contact us via our Contact Page, and we will provide a return shipping label and instructions. For exchanges, we recommend returning the item and placing a separate order for the new one.